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Predictive Analytics for Customer Success

#PredictiveAnalytics for Customer Success:  #BigData #DataScience #CEM #CX by @NateroEngine

  • How predictive analytics can help Customer Success teams be more effective.
  • How Data Science Improves Customer Success Productivity and Effectiveness
  • SaaS businesses tend to have a wealth of information about their customers.
  • The challenge is making use of this data to identify customers who are at risk of churning, ready to upgrade or buy more, and ripe to convert from a freemium or trial to a paid account.
  • What to look for in a CSM solution with predictive capabilities.

Learn what is predictive analytics and how data science can improve your customer success productivity and effectiveness.

@KirkDBorne: #PredictiveAnalytics for Customer Success: #BigData #DataScience #CEM #CX by @NateroEngine

SaaS businesses tend to have a wealth of information about their customers.

The challenge is making use of this data to identify customers who are at risk of churning, ready to upgrade or buy more, and ripe to convert from a freemium or trial to a paid account.

In this eBook, we’ll explain:

Predictive Analytics for Customer Success

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